Use these strategies to encourage customers to share their feedback and get customer reviews for your business online. Online reviews can make or break a customer's decision to make a purchase. Read about these customer review sites where your customers'. Consumer Reports is a nonprofit organization providing unbiased product ratings and reviews. We put over products through rigorous testing each year.
People will take out time to read about the reviews, be it on your website, in your e-mail newsletters or in print materials. Proudly feature your best unedited reviews at a prominent spot on your website — bold and upfront. This is nothing but word of mouth publicity and will lure your visitors to buy your product or hire your services.
Adding the name and photo of a customer will make the review even more authentic and credible. But make sure you take permission from the customers first, before publishing their name or picture on your site. It can be done on your homepage or on all web pages.
You can also set up an entire page dedicated to your glowing testimonials or create a series of reviews on your blog. Show to your customers that you care! And this is for both positive and negative reviews. Take notice of the reviews and respond quickly. Publicly ask your customers to contact you directly so that you can discuss the problem. Show them that you are willing to do all you can to rectify the problem. This will build your customers trust and often sets you apart from your competitors.
Even if someone else comes across the review, it will be noted that you had tried to resolve the problem the earliest. Try to make the process of reviewing your product or service as easy and quick as possible, so that your products and services receive more ratings and attract more reviews. Customers should never feel burdened while filling in your review forms.
A blog published at Kissmetrics. In addition, it makes sense to make such forms as fun as possible. You can use an online review platform that sends automated review request emails when customers buy from you. You could also go for a short survey on your website or a quick poll on Facebook to know about your customers. For instance, FitBit conducted a quick poll to draw in traffic to its site. If you have a custom comment file, you should specify it here.
This shortcode supports arguments, e. Additional information about this shortcode is on the settings page of the plugin. Review for Discount Stimulate your customers to leave reviews and increase their lifetime value by offering discount codes. Import Reviews Add product reviews from external websites to your shop using WooCommerce import reviews feature. How does it work? Customer Reviews for WooCommerce plugin works as follows: Install and configure WooCommerce Enable customer reviews for product pages they are enabled by default for new installations Documentation Getting Started with Customer Reviews for WooCommerce Premium Version The plugin has a premium version that offers a possibility to white label the plugin and dedicated support by email.
Screenshots A sample email with an invitation to review products. A sample review form generated by the plugin. A sample email with a discount code. The reviews summary bar.
Voting buttons for reviews. A button to attach pictures to reviews. A customer review with a picture. The second settings page. The third settings page. The fourth settings page. The fifth settings page. The sixth settings page. WooCommerce Orders page with manual reminders option enabled. Installation Make sure that WooCommerce plugin is installed and activated.
If it is not installed, install WooCommerce first because it is necessary for this plugin.
7 Tips to Market Your Brand Using Customer Reviews
A customer review is a review of a product or service made by a customer who has purchased and used, or had experience with, the product or service. For a majority of B2B and B2C buyers, reading online customer reviews is one of the most trusted steps in making a purchasing decision. This ultimate guide. The comprehensive list of online customer review statistics, including how they affect purchases, how customers interact with reviews, and if those negative.